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TeleSales Tips

The telesales tips are focused on all areas of inside sales , including cold calling, closing, communications, sales development, prospecting and more. They can be used for self development or by managment for training and inspiration.

What is the difference between a suspect and a prospect?

What is the difference between a suspect and a prospect? A Prospect - someone who has been identified that meets a certian minimum criteria that would indicate with a high percentage probability that they "could" be a buyer of your offer. It doesn't presuppose that you are always correct. It is also important to note that if you are selling cars and someone just bought a new car -- they are still a prospect (as a driver) although there is no sale to be made.

A Suspect -- a suspect is someone who could be a prospect -- such as someone who opts into your mailing list. This could obviously be simply someone who is curious or even a competitor -- the fact that they opted in at least says they have some interest in the subject but they are not qualifed as someone who could potentially buy.

Sales Advice

We provide Sales advice so that you can see the quality of what you'll get if you enlist us to help. The "telesales tips on this page are tested ideas that work when applied correctly.

More Sales Tips & Advice

Also see our Sales Management Tip and our new TeleSalesUniversity.com site for weekly teleskills webinars. Additionally we have a new blog at: TeleSales Insider (Blog)


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