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EDUCATION\Sales Quizzes\Ultimate Sales Quiz 2

About this Quiz
This quiz asks a number of general questions about selling. Your score is a reflection of your knowledge of selling best practices. The quiz may or may not be a true reflection of your performance, but it is our experience that sound knowledge of selling best practices more often than not produces better results.

The quiz is educational in that your results will be annotated explaining the correct answers. However, the quiz is also an excellent evaluation tool for those wishing to determine potential for improvement.


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NOTE: Do not send in multiple copies of the same quiz under the same e-mail address within a 2 day time period as they will appear as duplictes and be deleted.

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The Quiz
Please select the answer you feel is the very best or most important for the situation.

*Situation 1: An inbound call.You sell widgets. An incoming call comes to your desk and when you answer the phone the person on the other end says; --Hi, I need to get two widgets, can you tell me the cost?-- What's most important about prospect's statement?

What should your immediate response to this buying statement be?

If you decided not to respond to the buying statement, what would be your immediate goal in this call?

In this or any sales call, what is the most important factor in getting the sale?

*Situation 2: Handling an objection. You have given your entire presentation (it may have been with multiple calls) and after asking for the order, the prospect says; --I am concerned as to how your widget will survive in my environment.-- After you answer the objection, what key thing must you do before going forward with the prospect?

After answering the objection successfully (to the prospect's satisfaction) what would you do next?

Assuming you can't succeed in closing the (a) sale at this time, what should you try to close?

What is the difference between an ADVANTAGE and a BENEFIT?

What is the single most important part of presenting on the telephone?

In face-to-face selling, why is your visual appearance (dress and mannerisms) so important?

Comments or questions about the quiz.



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